HLSC 3002 - Patient Interaction in Medical Assisting

Credit Hours: (3)

Description: Concepts of Medical Assistant-patient interactions through written, verbal and electronic forms of communication. Students will explore topics such as active listening, nonverbal communication, therapeutic communication, fundamental writing skills, proper telephone etiquette and related topics. PREREQUISITE: BIOL 2010 /BIOL 2011 ,BIOL 2020 /BIOL 2021 ,HMSE 2000